Privacy Policy
Effective Date: August 8, 2025.
Melbourne Cleaning 24×7 (“we,” “us”) is committed to protecting your privacy and securing your personal information. This policy outlines how we collect, use, and safeguard your data in compliance with the Commonwealth Privacy Act 1988.
Collection of Personal Information
We may collect personal details provided by you, such as:
- Name, contact information (email, phone number, postal address)
- Booking details, scheduling preferences, service history
- Feedback and quality reviews
This is gathered when you use our booking form, request a quote, or communicate with us online or by phone.
Purpose of Use
We use your personal information to:
- Provide and tailor the cleaning services you request
- Confirm bookings and ensure quality service delivery
- Follow up with service reminders or feedback requests
- Address your inquiries or concerns effectively
- Comply with legal obligations or respond to formal enquiries
Disclosure of Information
Your information is kept strictly confidential within Melbourne Cleaning 24×7. It is not shared with any third parties, except:
- With service providers (e.g., payment processors) strictly for operational purposes
- If required by law, or to protect health, safety, or compliance with legal proceedings
Security Measures
We take reasonable steps to:
- Keep your information accurate and up-to-date
- Store data in secure systems accessible only to authorized personnel While we strive for secure online transmission, no method is 100% secure. Please be aware that any data sent online is at your own risk.
Your Rights
You have the right to:
- Access, correct, or update your personal information at any time
- Review how we use your data and request its deletion or removal from our system if it’s no longer needed or accurate.
Policy Updates
This Privacy Policy may change over time. We will post updates on our website, and the date below reflects the current version.